How Oman is Embracing Artificial Intelligence

Oman

In recent years, Oman has embarked on an ambitious digital transformation, with artificial intelligence (AI) playing a central role. Driven by the national strategy "Oman Vision 2040", this shift aims to diversify the economy, reduce dependence on hydrocarbons, and modernize public services. AI is thus being integrated across key sectors such as healthcare, education, finance, security, and public administration.

A National Strategy for Artificial Intelligence

Oman's digital transformation accelerated in 2020 with the creation of the Authority for Digital Development, which oversees the advancement of cutting-edge technologies, including AI. The Sultanate also adopted a national Artificial Intelligence and Big Data Strategy, in collaboration with Sultan Qaboos University and private sector partners.

"AI is not optional in Oman; it is a lever of economic sovereignty and public service modernization," says Dr. Ali Al Shidhani, Undersecretary at the Ministry of Transport, Communications and Information Technology (MTCIT).

Healthcare: Prediction, Imaging, and Epidemic Management

The healthcare sector is among the first to benefit from AI innovations. Public and private hospitals are already using AI-assisted medical imaging tools, particularly for cancer detection and MRI analysis. During the COVID-19 pandemic, the Ministry of Health deployed AI algorithms to track the virus’s spread in real time, identify active hotspots, and optimize hospital resource allocation.

The Medical Research Center at Sultan Qaboos University is also working on predictive medicine projects, combining genetic data and medical histories to anticipate the risks of diabetes and cardiovascular diseases.

"AI allows us to move toward precision medicine, which is crucial in a country where chronic illnesses place a heavy burden on the healthcare system," explains Dr. Maha Al Lamki, a researcher in bioinformatics.

Education: Personalized Learning and Predictive Analytics

In the education sector, AI is being used to tailor teaching to the individual needs and abilities of students. Online learning platforms such as Taleem and Nahla wa Nahil have been adopted in public schools to provide personalized support.

The University of Nizwa and the University of Technology and Applied Sciences in Sohar have implemented predictive analytics tools to identify students at risk of dropping out or underperforming. The goal is to offer targeted support through the analysis of participation, assessment, and behavioral data.

"Artificial intelligence is transforming our relationship with learning. It allows us to detect gaps before they lead to failure," says Prof. Khalid Al-Busaidi, an expert in educational technologies.

Oman’s financial sector is also undergoing significant change thanks to AI. The Central Bank of Oman is encouraging the adoption of machine learning technologies for fraud detection and credit scoring. Major commercial banks, such as Bank Muscat and Bank Dhofar, use AI algorithms to analyze suspicious transactions in real time, prevent cyberattacks, and offer personalized products to customers.

Emerging fintechs like TelyPay and Thawani are integrating AI into portfolio management, smart payments, and risk assessment. "AI enables us to better understand user behavior and adapt our products to real demand," says Mohammed Al Wahaibi, CEO of Thawani Technologies.

Oman

Security and Smart Cities: Toward Predictive Management

The Ministry of Interior and the Royal Oman Police (ROP) are using AI in intelligent surveillance, facial recognition, and traffic management projects. In Muscat, a real-time video analysis system is already being used to anticipate traffic jams and optimize traffic lights. The development of smart cities, particularly in Duqm and Sohar, also incorporates AI technologies for energy management, waste, water consumption, and public transport systems.

"A smart city isn’t just a network of sensors—it’s the ability to make automated, real-time decisions. That’s what AI enables," summarizes Dr. Salim Al Harthy, advisor to the Smart Duqm project.

Growing Momentum Still Dependent on Training

Despite these advances, AI development in Oman faces two major challenges: a shortage of local specialized talent and the need for a clear regulatory framework. Sultan Qaboos University and other institutions have recently launched dedicated AI programs, but demand continues to exceed supply.

"We need to train a new generation of engineers and researchers capable of creating algorithms—not just using them," stresses Dr. Nasser Al Rawahy, Dean of the Faculty of Engineering at Sohar University.

At the same time, Oman is working on an ethical AI charter, aligned with UNESCO principles, to regulate the use of personal data, ensure algorithm transparency, and prevent discrimination.

Caroline Haïat